Wanting to see products firsthand is the main reason why Australian retail consumers continue to shop in physical stores, a study shows. Â Â http://bit.ly/BR2FRSW1I
To beat Amazon, retailers will have to bring back a key part of the shopping experience from 100 years ago (AMZN)
Mike Sands, CEO of the customer tracking company Signal, is a bit of a contrarian and doesn’t think that brick and mortar retailers have to die. At least some of them have a real chance to turn their ecommerce businesses into competitors against Amazon.  http://bit.ly/BR2FFAt8o
Why Retail Really Needs Effective Employee Engagement
Retail has a problem with employee engagement. Quantum Workplace’s Employee Engagement Trends Report found nearly 35 percent of retail employees feel disengaged with their work.Retail has a problem with employee engagement.  http://bit.ly/BR2CbUnpy
Why Amazon may lose its influencer title in 2018
As Retail Customer Experience reported last week, many an industry watcher and retail expert agree Amazon played a huge, if not the biggest, influencer role in 2017.
http://bit.ly/BR2FC4Aha
Authenticity, change big focus points for retail start-up entrepreneurs
While the founders of Beauty Pie, Soaper Duper, &pizza, STORY and the Museum of Ice Cream all came into retail entrepreneurship via different channels, they all share at least one belief: retail is all about a seamless, frictionless experience that allows the shopper to search, browse, buy and return via the desktop, the laptop, the tablet and the smartphone, all without a hiccup.
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