Even with Changing Consumer Behavior, a Human Touch Still Matters at Retail

With retail sales doubling over the last decade, the beginning of 2020 was full of excitement for the retail industry. eMarketer predicted that total retail sales would grow 2% to $5.574 trillion, while e-commerce sales is expected to stay strong at a 12.8% growth rate to $666.28 billion. Meanwhile, retailers across all categories were steadily shifting toward delivering more personalized and curated shopping experience — online and offline — that grabbed consumers’ attention. Read more….

Trying to find the right balance between digital strategy and people? Looking at how your business will operate from 2020 onwards? Talk to the team who’ve been there and who listen. Try our no-obligation discovery session and see what ideas you can take away.  Lets Talk!

Digital Transformation: 5 Ways Small Retailers Can Generate Big Outcomes

In recent decades, digital transformation has changed the way we shop, revolutionizing how we find and purchase all types of goods and services. As a result, today’s consumers now expect frictionless experiences whenever and wherever they shop. And today, providing the ability for customers to shop whenever and from wherever they want and need to, is more critical than ever. Read more…..

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Retail’s Moonshot Moment: Once-in-a-Lifetime Opportunity

Retailers have a unique opportunity to shoot for the moon and re-engineer their businesses after coronavirus. Smart retailers won’t let the opportunity go to waste.

Retail is recovering after the coronavirus lockdown, but it isn’t business as usual because a pandemic crisis is much different than other economic free falls. Covid-19 forced booming businesses to halt in a matter of days. Non-essential workers were sent home, the general public sheltered in place, and state governments assumed regulatory control. Read more…

Looking to restructure your retail business. Competing priorities, a multitude of options? Not sure which way?  Talk to the people who have knowledge in the digital domain, are willing to listen and have sat in your seat. Lets talk!

5 things retailers can do to stay competitive in the ever-changing world of retail

Growing up, a shopping trip to the mall was a much-anticipated event! It meant hanging out with friends, trying on the latest fashions, and eating at the food court. But well before COVID- 19 reared its ugly head, shopping trends changed and much of that had to do with consumers’ need to connect with brands, purchase products that have been personalized for us, and the ability to get our purchases quickly and conveniently. Navigating the new and ever-changing customer journey is key for brands to stay on the road to success. Read more…..

Contemplating how your business is navigating the new world.  Need to talk to someone who can listen and assist? Lets talk!

Navigating the new retail experience: A world of change

Coronavirus effects have been devastating on the economy. Online commerce sales have helped keep some retail businesses afloat, but not enough to offset losses from physical store sales. According to the research firm Forrester, retail sales may see a $2.1 trillion dollar loss globally, reinforcing that physical stores remain an important part of retailers’ success. Read more….

Do you have a plan for how to manage the post COVID-19 period? Is your eCommerce strategy ready for the change? If you need to talk to people who will listen and can help? Lets talk!