Nearly all (92%) of retailers’ social media accounts have a “Shop Now” button, which sends users directly to the store’s site or app, according to The Social Shopping Report, a study conducted by an Astound Commerce Insights d emailed to Retail Dive.  http://bit.ly/BR2DZWEoD
Getting Back To Retail Operations Basics
When was the last time your leadership team focused on and reviewed the basics of retail operations? Â http://bit.ly/BR2pWkAVU
Smaller stores, faster consumers: how Australian retail is adapting to the new consumer world
Australian retailers are focusing on costs and looking to build volume in a tough operating environment. And that’s giving rise to some fundamental strategic shifts in the sector, according to ANZ senior economist Jo Masters.     http://bit.ly/BR2DVC8p8
Retail’s Reckoning: The Great Fragmentation
 In their new book, Retail’s Seismic Shift, Robin Lewis and Michael Dart of A.T. Kearney describe a retailing world split open by the perfect storm of societal, demographic, and macroeconomic factors conspiring to drive down consumer demand at the precise moment the world is awash in excess supply.  http://bit.ly/BR2phRPCG
Thinking of Cutting Investment in Front line Staff? Think again!
In an effort to cut costs, management cut staff levels in stores, which resulted in lower customer service. Based on Market Force Information’s research, brands that consistently deliver excellence on operational standards in their stores will delight their customers.  http://bit.ly/BR2IeS6OL