enhancing customer experiences
Care, creative thinking, and new tools can address customers’ acute needs today and forge stronger ties in the post-COVID-19 era. This McKinsey article deals with 4 actions that deal with the immediate situation and prepares for the future. Adapting-customer-experience-in-the-time-of-coronavirus
If you need help in pivoting your business or creating the right CX in this period? Lets Talk.
More than half (52%) of retail marketers this year plan to boost their spending on paid social advertising, per survey results that Smartly.io.
Do you have a plan for AR in your social media spend? Lets talk.
http://bit.ly/BR2t8dIcK
#AR #CX
No one would deny that the face of retail is changing due to the forces of e-commerce. What we may not fully grasp yet is how that pace of change is accelerating. Is your business keeping pace? Are you tech capable? Lets talk.
http://bit.ly/BR2NeRfSn
At the heart of any business, especially in retail, is creating exceptional customer experiences. After all, consumers base their relationships with retailers off their impressions. Looking for answers or support? Let’s talk.
In 1999, Kevin Ashton coined the term Internet of Things after witnessing inventory, logistics, and supply chain management challenges in retail. Since then, millions of global enterprises have adopted IoT and are uncovering its tremendous economic impact.
However, while most retailers see value in IoT solutions, these enterprises are largely unsure of how this technology specifically benefits business. When asked about industry adoption and the key issue being solved by IoT, greater inventory accuracy was the leading response — but only 24 percent of organizations agreed this was the case.
Are you capitalising on IoT opportunities in your business? Is 2020 your year?
Lets talk.