enhancing customer experiences
The coronavirus/COVID-19 pandemic is radically reshaping consumer behavior. According to First Insight, more than 40% of shoppers say fears have already impacted their buying decisions. More specifically, 29% are using Buy Online services to have products delivered to their homes, while 18% preferred curbside pickup. Read more…
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#retail #mobilecommerce #digitaltransformation
It’s unfortunately no secret that in the current COVID-19 pandemic, many retailers across a multitude of sectors have had to close their physical stores. With states instituting “shelter-in-place” or “stay-at-home” directives, retailers that no longer fit into the category of selling essential goods potentially face many weeks, if not months, of store closures. While focusing efforts online may seem like a natural way to go, this alone may not be enough, particularly in retail verticals that require intensive consultation. So, what can these types of businesses do to help drive sales in these tumultuous times? Read more….
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Amid the coronavirus pandemic, retailers are seeing mobile checkout adoption grow while promoting the technology as a safe, contactless and quick option for customers. Read more…. Continue reading “Grocers are ramping up mobile checkout platforms”
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