Facial recognition, gesture-based computing, voice-controlled homes, personalized digital surfaces — even driverless cars. What seemed futuristic just a few years ago are now part of our daily lives in the form of Facebook, iPhone X, Xbox, Amazon Echo, Google Home — and yes, even self-driving cars.
Millennials (the generation born roughly between 1980 and 2000) are emerging as a retail juggernaut. According to data from Accenture, there are around 80 million Millennials in the U.S., and they spend $600 billion annually. By 2020, the firm expects their spending to grow to 1.4 trillion and make up as much as 30 percent of total retail sales. http://bit.ly/BR2M7Wzn3
The future of retail belongs to those who reinvent their customer experience. http://bit.ly/BR2EMCL4R
The future of retail belongs to those who reinvent their customer experience. It’s a belief that’s been borne out as true by the events of recent years, especially 2017. http://bit.ly/BR2GguZFc
Artificial Intelligence is the giant leap of our generation. It will transform the retail customer experience in the next few years. You must either be a leader or a follower, but you must be a player. Competitors who don’t embrace this new technology will suffer the consequences, lose market share and even fail just like we have seen other retailers do over the years who didn’t or couldn’t make the leap. http://bit.ly/BR2HEaIY1