8 top new retail tech developments

It’s that time again when we take a look through all of the best new retail tech developments out there. From adopting new ways to design products to new ways to gain customer feedback, to AR, AI and robots, this isn’t some unrealistic vision of retail’s future. This is the future happening now, so make sure you don’t miss a thing.

Read more: http://www.insider-trends.com/8-top-new-retail-tech-developments/#ixzz6BYwlTghE

  • How is your business dealing with digital transformation?
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Contact Beyond Retail at info@beyondretail.com.au or +61 3 8538 1220

E-commerce companies eye physical retail

NEW YORK — By day two of the National Retail Federation’s Big Show, it was not only clear that retailers of all stripes have a newfound appreciation for the value of their physical stores, but also that many are grappling with the limits of the online channel. 

The conversation at the 2020 NRF show is a timely reminder for us on what is the future of the retail store. We’ve heard all the “retail is dead” stories during 2019, we’ve seen some major store closures and yet here we are in the first month of 2020 with a story about physical stores and eCommerce companies seeking to open stores.

Retail is not dead, stores are not dead, but it is changing. The role of the store and the expectations of customer experience is changing. The store is the brand extension, a place of experiencing products, a part of the buying decision matrix. http://bit.ly/2tVCEV5

Enjoy the article and ask yourself, is my business ready for the next 5 years? Do we have the right customer experience? Do my staff understand their role in this process? Do we have the technology and the structure to achieve the required change? If you answered NO to any of these questions, then call Beyond Retail and let’s have a chat.

info@beyondretail.com.au or +61 3 8538 1220

46% of Retailers Plan To Deploy AR Or VR Solutions By 2020

Retailers need to advance their AR capabilities or risk falling behind in their ability to engage with customers: 100 million shoppers are expected to use AR online and in-store by 2020, according to Gartner. A global survey of retail executives found that 46% plan to deploy either AR or VR solutions to meet customer service experience requirements. http://bit.ly/BR2GYbBev

Is your business ready to reap the benefits an Augmented Reality program could provide your business? Talk to Beyond Retail and we can show you the latest AR products and help you design a cost effective, customer engaging AR program. Call +61 3 8538 1220 or at info@beyondretail.com.au.

Let’s talk soon and get you ahead of the curve for 2020.

Retailers to spend $1.5B on AR/VR in 2020

Spending on augmented and virtual reality (AR/VR) will jump 79% to $18.8 billion worldwide in 2020 from this year as the retailing industry leads in developing new applications for the technologies. Retailers will spend $1.5 billion on AR/VR next year as they seek to provide a more engaging customer experience (CX), researcher International Data Corp. (IDC) forecasts in a new report. Read the article at http://bit.ly/BR2QPbXZP

Is your business ready to reap the benefits an Augmented Reality program could provide to your business? Talk to Beyond Retail and we can show you the latest AR products and help you design a cost effective, customer engaging AR program. Call +61 3 8538 1220 or at info@beyondretail.com.au.

Let’s talk soon and get you ahead of the curve for 2020.