What’s in store for CX? Integrating insight for a 360-degree view of the customer

RCE_comA great customer experience is important in all industries, but in a world of ever-growing consumer expectations, it’s critical for retailers. In fact, according to Forrester, “the key to successful retailing in 2018 is obsessing about customer experience.”      http://bit.ly/BR2FBniFB

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